Frequently Asked Questions

Is DMMC a hospital?

DMMC is NOT a hospital; DMMC is a private, not-for-profit, health care center.

Is DMMC free to its patients?

DMMC is a charitable clinic; services are not free. Therefore, there are co-pays and in some instances, patients will be billed for a percent of a cost of their visit.

Can we bring our children to our appointments?

Yes, children are always welcome.  

What happens if I cannot keep my appointment?

If you are unable to keep your appointment, call to cancel and reschedule. If you “NO Show’ your appointment, it not only keeps you from receiving services, it prevents someone else from getting services, and it misuses our staff time. Three (3) ‘NO Shows” and your services will be suspended for six (6) months.

Should I cancel if I do not have the co-pay?

NO, while DMMC expects you to make every effort to pay your co-pay upon arrival, if you do not have the entire amount, pay what you can. If you have none, come anyway; the co-pay will be billed to you.

How do I get help for procedures or referrals??

If you are uninsured and your provider orders a procedure or referral, you will be instructed to go to the hospital (Lexington or Thomasville) and apply for financial assistance. Once the application is approved, the procedure or appointment can be made. Failure to complete the application will result in DMMC not being able to make your appointment. Failure to keep the procedure/specialty appointment will result in DMMC not being able to make another appointment.

 

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